Java tutorial
/********************************************************************************** * $URL$ * $Id$ *********************************************************************************** * * Copyright (c) 2006, 2007, 2008 The Sakai Foundation * * Licensed under the Educational Community License, Version 2.0 (the "License"); * you may not use this file except in compliance with the License. * You may obtain a copy of the License at * * http://www.opensource.org/licenses/ECL-2.0 * * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS" BASIS, * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. * See the License for the specific language governing permissions and * limitations under the License. * **********************************************************************************/ package org.sakaiproject.portal.util; import java.io.IOException; import java.io.PrintWriter; import java.security.MessageDigest; import java.text.DateFormat; import java.util.Enumeration; import java.util.HashMap; import java.util.Locale; import java.util.Map; import java.util.ResourceBundle; import javax.servlet.ServletException; import javax.servlet.http.HttpServletRequest; import javax.servlet.http.HttpServletResponse; import javax.servlet.http.HttpSession; import org.apache.commons.logging.Log; import org.apache.commons.logging.LogFactory; import org.sakaiproject.authz.cover.SecurityService; import org.sakaiproject.component.cover.ServerConfigurationService; import org.sakaiproject.email.cover.EmailService; import org.sakaiproject.event.api.UsageSession; import org.sakaiproject.event.cover.UsageSessionService; import org.sakaiproject.id.cover.IdManager; import org.sakaiproject.time.api.Time; import org.sakaiproject.time.cover.TimeService; import org.sakaiproject.tool.api.Placement; import org.sakaiproject.tool.cover.SessionManager; import org.sakaiproject.tool.cover.ToolManager; import org.sakaiproject.user.api.User; import org.sakaiproject.user.api.UserNotDefinedException; import org.sakaiproject.user.cover.UserDirectoryService; import org.sakaiproject.util.FormattedText; import org.sakaiproject.util.ResourceLoader; /** * <p> * ErrorReporter helps with end-user formatted error reporting, user feedback * collection, logging and emailing for uncaught throwable based errors. * This is a util class as it's used by both the CharronPortal and the SkinnableCharronPortal. * </p> */ @SuppressWarnings("deprecation") public class ErrorReporter { /** Our log (commons). */ private static Log M_log = LogFactory.getLog(ErrorReporter.class); /** messages. */ private static ResourceLoader rb = new ResourceLoader("portal-util"); private static final ResourceBundle rbDefault = ResourceBundle.getBundle("portal-util", Locale.getDefault()); private Map<String, String> censoredHeaders = new HashMap<String, String>(); private Map<String, String> censoredParameters = new HashMap<String, String>(); private Map<String, String> censoredAttributes = new HashMap<String, String>(); public ErrorReporter() { censoredParameters.put("pw", "pw"); censoredParameters.put("eid", "eid"); censoredParameters.put("javax.faces.ViewState", "javax.faces.ViewState"); censoredHeaders.put("cookie", "cookie"); censoredHeaders.put("authorization", "authorization"); } /** Following two methods borrowed from RWikiObjectImpl.java * */ private static MessageDigest shatemplate = null; public static String computeSha1(String content) { String digest = ""; try { if (shatemplate == null) { shatemplate = MessageDigest.getInstance("SHA"); } MessageDigest shadigest = (MessageDigest) shatemplate.clone(); byte[] bytedigest = shadigest.digest(content.getBytes("UTF8")); digest = byteArrayToHexStr(bytedigest); } catch (Exception ex) { System.err.println("Unable to create SHA hash of content"); ex.printStackTrace(); } return digest; } private static String byteArrayToHexStr(byte[] data) { StringBuffer output = new StringBuffer(); String tempStr = ""; int tempInt = 0; for (int cnt = 0; cnt < data.length; cnt++) { // Deposit a byte into the 8 lsb of an int. tempInt = data[cnt] & 0xFF; // Get hex representation of the int as a // string. tempStr = Integer.toHexString(tempInt); // Append a leading 0 if necessary so that // each hex string will contain two // characters. if (tempStr.length() == 1) tempStr = "0" + tempStr; // Concatenate the two characters to the // output string. output.append(tempStr); } // end for loop return output.toString().toUpperCase(); }// end byteArrayToHexStr /** * Format the full stack trace. * * @param t * The throwable. * @return A display of the full stack trace for the throwable. */ protected String getStackTrace(Throwable t) { StackTraceElement[] st = t.getStackTrace(); StringBuilder buf = new StringBuilder(); if (st != null) { for (int i = 0; i < st.length; i++) { buf.append("\n at " + st[i].getClassName() + "." + st[i].getMethodName() + "(" + ((st[i].isNativeMethod()) ? "Native Method" : (st[i].getFileName() + ":" + st[i].getLineNumber())) + ")"); } buf.append("\n"); } return buf.toString(); } /** * Format a one-level stack trace, just showing the place where the * exception occurred (the first entry in the stack trace). * * @param t * The throwable. * @return A display of the first stack trace entry for the throwable. */ protected String getOneTrace(Throwable t) { StackTraceElement[] st = t.getStackTrace(); StringBuilder buf = new StringBuilder(); if (st != null && st.length > 0) { buf.append("\n at " + st[1].getClassName() + "." + st[1].getMethodName() + "(" + ((st[1].isNativeMethod()) ? "Native Method" : (st[1].getFileName() + ":" + st[1].getLineNumber())) + ")\n"); } return buf.toString(); } /** * Compute the cause of a throwable, checking for the special * ServletException case, and the points-to-self case. * * @param t * The throwable. * @return The cause of the throwable, or null if there is none. */ protected Throwable getCause(Throwable t) { Throwable rv = null; // ServletException is non-standard if (t instanceof ServletException) { rv = ((ServletException) t).getRootCause(); } // try for the standard cause if (rv == null) rv = t.getCause(); // clear it if the cause is pointing at the throwable if ((rv != null) && (rv == t)) rv = null; return rv; } /** * Format a throwable for display: list the various throwables drilling down * the cause, and full stacktrack for the final cause. * * @param t * The throwable. * @return The string display of the throwable. */ protected String throwableDisplay(Throwable t) { StringBuilder buf = new StringBuilder(); buf.append(t.toString() + ((getCause(t) == null) ? (getStackTrace(t)) : getOneTrace(t))); while (getCause(t) != null) { t = getCause(t); buf.append("caused by: "); buf.append(t.toString() + ((getCause(t) == null) ? (getStackTrace(t)) : getOneTrace(t))); } return buf.toString(); } /** * Log and email the error report details. * * @param usageSessionId * The end-user's usage session id. * @param userId * The end-user's user id. * @param time * The time of the error. * @param problem * The stacktrace of the error. * @param problemdigest * The sha1 digest of the stacktrace. * @param requestURI * The request URI. * @param userReport * The end user comments. * @param object * @param placementDisplay */ protected void logAndMail(String bugId, String usageSessionId, String userId, String time, String problem, String problemdigest, String requestURI, String userReport) { logAndMail(bugId, usageSessionId, userId, time, problem, problemdigest, requestURI, "", "", userReport); } protected void logAndMail(String bugId, String usageSessionId, String userId, String time, String problem, String problemdigest, String requestURI, String requestDisplay, String placementDisplay, String userReport) { // logging and emailing should use the system default locale instead of the user's locale ResourceBundle rb = rbDefault; // log M_log.warn(rb.getString("bugreport.bugreport") + " " + rb.getString("bugreport.bugid") + ": " + bugId + " " + rb.getString("bugreport.user") + ": " + userId + " " + rb.getString("bugreport.usagesession") + ": " + usageSessionId + " " + rb.getString("bugreport.time") + ": " + time + " " + rb.getString("bugreport.usercomment") + ": " + userReport + " " + rb.getString("bugreport.stacktrace") + "\n" + problem + "\n" + placementDisplay + "\n" + requestDisplay); // mail String emailAddr = ServerConfigurationService.getString("portal.error.email"); if (emailAddr != null) { String uSessionInfo = ""; UsageSession usageSession = UsageSessionService.getSession(); if (usageSession != null) { uSessionInfo = rb.getString("bugreport.useragent") + ": " + usageSession.getUserAgent() + "\n" + rb.getString("bugreport.browserid") + ": " + usageSession.getBrowserId() + "\n" + rb.getString("bugreport.ip") + ": " + usageSession.getIpAddress() + "\n"; } String pathInfo = ""; if (requestURI != null) { pathInfo = rb.getString("bugreport.path") + ": " + requestURI + "\n"; } User user = null; String userName = null; String userMail = null; String userEid = null; if (userId != null) { try { user = UserDirectoryService.getUser(userId); userName = user.getDisplayName(); userMail = user.getEmail(); userEid = user.getEid(); } catch (UserNotDefinedException e) { M_log.warn("logAndMail: could not find userid: " + userId); } } String subject = rb.getString("bugreport.bugreport") + ": " + problemdigest + " / " + usageSessionId; String userComment = ""; if (userReport != null) { userComment = rb.getString("bugreport.usercomment") + ":\n\n" + userReport + "\n\n\n"; subject = subject + " " + rb.getString("bugreport.commentflag"); } String from = "\"" + ServerConfigurationService.getString("ui.service", "Sakai") + "\" <" + ServerConfigurationService.getString("setup.request", "no-reply@" + ServerConfigurationService.getServerName()) + ">"; String problemDisplay = ""; if (problem != null) { problemDisplay = rb.getString("bugreport.stacktrace") + ":\n\n" + problem + "\n\n"; } String body = rb.getString("bugreport.bugid") + ": " + bugId + "\n" + rb.getString("bugreport.user") + ": " + userEid + " (" + userName + ")\n" + rb.getString("bugreport.email") + ": " + userMail + "\n" + rb.getString("bugreport.usagesession") + ": " + usageSessionId + "\n" + rb.getString("bugreport.digest") + ": " + problemdigest + "\n" + rb.getString("bugreport.version-sakai") + ": " + ServerConfigurationService.getString("version.sakai") + "\n" + rb.getString("bugreport.version-service") + ": " + ServerConfigurationService.getString("version.service") + "\n" + rb.getString("bugreport.appserver") + ": " + ServerConfigurationService.getServerId() + "\n" + uSessionInfo + pathInfo + rb.getString("bugreport.time") + ": " + time + "\n\n\n" + userComment + problemDisplay + placementDisplay + "\n\n" + requestDisplay; EmailService.send(from, emailAddr, subject, body, emailAddr, null, null); } } /** * Handle the inital report of an error, from an uncaught throwable, with a * user display - but returning a string that contins a fragment. * * @param req * The request. * @param res * The response. * @param t * The uncaught throwable. */ public String reportFragment(HttpServletRequest req, HttpServletResponse res, Throwable t) { BufferedServletResponse bufferedResponse = new BufferedServletResponse(res); report(req, bufferedResponse, t, false); String fragment = bufferedResponse.getInternalBuffer().getBuffer().toString(); return fragment; } /** * Handle the inital report of an error, from an uncaught throwable, with a * user display. * * @param req * The request. * @param res * The response. * @param t * The uncaught throwable. */ public void report(HttpServletRequest req, HttpServletResponse res, Throwable t) { report(req, res, t, true); } public void report(HttpServletRequest req, HttpServletResponse res, Throwable t, boolean fullPage) { boolean showStackTrace = SecurityService.isSuperUser() || ServerConfigurationService.getBoolean("portal.error.showdetail", false); String bugId = IdManager.createUuid(); String headInclude = (String) req.getAttribute("sakai.html.head"); String bodyOnload = (String) req.getAttribute("sakai.html.body.onload"); Time reportTime = TimeService.newTime(); String time = reportTime.toStringLocalDate() + " " + reportTime.toStringLocalTime24(); String usageSessionId = UsageSessionService.getSessionId(); String userId = SessionManager.getCurrentSessionUserId(); String requestDisplay = requestDisplay(req); String placementDisplay = placementDisplay(); String problem = throwableDisplay(t); String problemdigest = computeSha1(problem); String postAddr = ServerConfigurationService.getPortalUrl() + "/error-report"; String requestURI = req.getRequestURI(); if (bodyOnload == null) { bodyOnload = ""; } else { bodyOnload = " onload=\"" + bodyOnload + "\""; } try { // headers res.setStatus(javax.servlet.http.HttpServletResponse.SC_INTERNAL_SERVER_ERROR); res.setContentType("text/html; charset=UTF-8"); res.addDateHeader("Expires", System.currentTimeMillis() - (1000L * 60L * 60L * 24L * 365L)); res.addDateHeader("Last-Modified", System.currentTimeMillis()); res.addHeader("Cache-Control", "no-store, no-cache, must-revalidate, max-age=0, post-check=0, pre-check=0"); res.addHeader("Pragma", "no-cache"); PrintWriter out = null; try { out = res.getWriter(); } catch (Exception ex) { out = new PrintWriter(res.getOutputStream()); } if (fullPage) { out.println( "<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\" \"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\">"); out.println("<html xmlns=\"http://www.w3.org/1999/xhtml\" lang=\"en\" xml:lang=\"en\">"); if (headInclude != null) { out.println("<head>"); out.println(headInclude); out.println("</head>"); } out.println("<body" + bodyOnload + ">"); out.println("<div class=\"portletBody\">"); } out.println("<h3>" + rb.getString("bugreport.error") + "</h3>"); out.println("<p>" + rb.getString("bugreport.statement") + "<br /><br /></p>"); out.println("<h4>" + rb.getString("bugreport.sendtitle") + "</h4>"); out.println("<p>" + rb.getString("bugreport.sendinstructions") + "</p>"); out.println("<form action=\"" + postAddr + "\" method=\"POST\">"); if (showStackTrace) { out.println("<input type=\"hidden\" name=\"problem\" value=\""); out.println(FormattedText.escapeHtml(problem, false)); out.println("\">"); } out.println("<input type=\"hidden\" name=\"problemRequest\" value=\""); out.println(FormattedText.escapeHtml(requestDisplay, false)); out.println("\">"); out.println("<input type=\"hidden\" name=\"problemPlacement\" value=\""); out.println(FormattedText.escapeHtml(placementDisplay, false)); out.println("\">"); out.println("<input type=\"hidden\" name=\"problemdigest\" value=\"" + FormattedText.escapeHtml(problemdigest, false) + "\">"); out.println("<input type=\"hidden\" name=\"session\" value=\"" + FormattedText.escapeHtml(usageSessionId, false) + "\">"); out.println("<input type=\"hidden\" name=\"bugid\" value=\"" + FormattedText.escapeHtml(bugId, false) + "\">"); out.println("<input type=\"hidden\" name=\"user\" value=\"" + FormattedText.escapeHtml(userId, false) + "\">"); out.println("<input type=\"hidden\" name=\"time\" value=\"" + FormattedText.escapeHtml(time, false) + "\">"); out.println("<table class=\"itemSummary\" cellspacing=\"5\" cellpadding=\"5\">"); out.println("<tbody>"); out.println("<tr>"); out.println("<td><textarea rows=\"10\" cols=\"60\" name=\"comment\"></textarea></td>"); out.println("</tr>"); out.println("</tbody>"); out.println("</table>"); out.println("<div class=\"act\">"); out.println("<input type=\"submit\" value=\"" + rb.getString("bugreport.sendsubmit") + "\">"); out.println("</div>"); out.println("</form><br />"); out.println("<h4>" + rb.getString("bugreport.recoverytitle") + "</h4>"); out.println("<p>" + rb.getString("bugreport.recoveryinstructions") + ""); out.println("<ul><li>" + rb.getString("bugreport.recoveryinstructions1") + "</li>"); out.println("<li>" + rb.getString("bugreport.recoveryinstructions2") + "</li>"); out.println("<li>" + rb.getString("bugreport.recoveryinstructions3") + "</li></ul><br /><br /></p>"); if (showStackTrace) { out.println("<h4>" + rb.getString("bugreport.detailstitle") + "</h4>"); out.println("<p>" + rb.getString("bugreport.detailsnote") + "</p>"); out.println("<p><pre>"); out.println(FormattedText.escapeHtml(problem, false)); out.println(); out.println(rb.getString("bugreport.user") + ": " + FormattedText.escapeHtml(userId, false) + "\n"); out.println(rb.getString("bugreport.usagesession") + ": " + FormattedText.escapeHtml(usageSessionId, false) + "\n"); out.println(rb.getString("bugreport.time") + ": " + FormattedText.escapeHtml(time, false) + "\n"); out.println("</pre></p>"); } if (fullPage) { out.println("</body>"); out.println("</html>"); } if (out != null) { out.close(); } // log and send the preliminary email logAndMail(bugId, usageSessionId, userId, time, problem, problemdigest, requestURI, requestDisplay, placementDisplay, null); } catch (Throwable any) { M_log.warn(rbDefault.getString("bugreport.troublereporting"), any); } } private String placementDisplay() { ResourceBundle rb = rbDefault; StringBuilder sb = new StringBuilder(); try { Placement p = ToolManager.getCurrentPlacement(); if (p != null) { sb.append(rb.getString("bugreport.placement")).append("\n"); sb.append(rb.getString("bugreport.placement.id")).append(p.getToolId()).append("\n"); sb.append(rb.getString("bugreport.placement.context")).append(p.getContext()).append("\n"); sb.append(rb.getString("bugreport.placement.title")).append(p.getTitle()).append("\n"); } else { sb.append(rb.getString("bugreport.placement")).append("\n"); sb.append(rb.getString("bugreport.placement.none")).append("\n"); } } catch (Exception ex) { M_log.error("Failed to generate placement display", ex); sb.append("Error " + ex.getMessage()); } return sb.toString(); } @SuppressWarnings("rawtypes") private String requestDisplay(HttpServletRequest request) { ResourceBundle rb = rbDefault; StringBuilder sb = new StringBuilder(); try { sb.append(rb.getString("bugreport.request")).append("\n"); sb.append(rb.getString("bugreport.request.authtype")).append(request.getAuthType()).append("\n"); sb.append(rb.getString("bugreport.request.charencoding")).append(request.getCharacterEncoding()) .append("\n"); sb.append(rb.getString("bugreport.request.contentlength")).append(request.getContentLength()) .append("\n"); sb.append(rb.getString("bugreport.request.contenttype")).append(request.getContentType()).append("\n"); sb.append(rb.getString("bugreport.request.contextpath")).append(request.getContextPath()).append("\n"); sb.append(rb.getString("bugreport.request.localaddr")).append(request.getLocalAddr()).append("\n"); sb.append(rb.getString("bugreport.request.localname")).append(request.getLocalName()).append("\n"); sb.append(rb.getString("bugreport.request.localport")).append(request.getLocalPort()).append("\n"); sb.append(rb.getString("bugreport.request.method")).append(request.getMethod()).append("\n"); sb.append(rb.getString("bugreport.request.pathinfo")).append(request.getPathInfo()).append("\n"); sb.append(rb.getString("bugreport.request.protocol")).append(request.getProtocol()).append("\n"); sb.append(rb.getString("bugreport.request.querystring")).append(request.getQueryString()).append("\n"); sb.append(rb.getString("bugreport.request.remoteaddr")).append(request.getRemoteAddr()).append("\n"); sb.append(rb.getString("bugreport.request.remotehost")).append(request.getRemoteHost()).append("\n"); sb.append(rb.getString("bugreport.request.remoteport")).append(request.getRemotePort()).append("\n"); sb.append(rb.getString("bugreport.request.requesturl")).append(request.getRequestURL()).append("\n"); sb.append(rb.getString("bugreport.request.scheme")).append(request.getScheme()).append("\n"); sb.append(rb.getString("bugreport.request.servername")).append(request.getServerName()).append("\n"); sb.append(rb.getString("bugreport.request.headers")).append("\n"); for (Enumeration e = request.getHeaderNames(); e.hasMoreElements();) { String headerName = (String) e.nextElement(); boolean censor = (censoredHeaders.get(headerName) != null); for (Enumeration he = request.getHeaders(headerName); he.hasMoreElements();) { String headerValue = (String) he.nextElement(); sb.append(rb.getString("bugreport.request.header")).append(headerName).append(":") .append(censor ? "---censored---" : headerValue).append("\n"); } } sb.append(rb.getString("bugreport.request.parameters")).append("\n"); for (Enumeration e = request.getParameterNames(); e.hasMoreElements();) { String parameterName = (String) e.nextElement(); boolean censor = (censoredParameters.get(parameterName) != null); String[] paramvalues = request.getParameterValues(parameterName); for (int i = 0; i < paramvalues.length; i++) { sb.append(rb.getString("bugreport.request.parameter")).append(parameterName).append(":") .append(i).append(":").append(censor ? "----censored----" : paramvalues[i]) .append("\n"); } } sb.append(rb.getString("bugreport.request.attributes")).append("\n"); for (Enumeration e = request.getAttributeNames(); e.hasMoreElements();) { String attributeName = (String) e.nextElement(); Object attribute = request.getAttribute(attributeName); boolean censor = (censoredAttributes.get(attributeName) != null); sb.append(rb.getString("bugreport.request.attribute")).append(attributeName).append(":") .append(censor ? "----censored----" : attribute).append("\n"); } HttpSession session = request.getSession(false); if (session != null) { DateFormat serverLocaleDateFormat = DateFormat.getDateInstance(DateFormat.FULL, Locale.getDefault()); sb.append(rb.getString("bugreport.session")).append("\n"); sb.append(rb.getString("bugreport.session.creation")).append(session.getCreationTime()) .append("\n"); sb.append(rb.getString("bugreport.session.lastaccess")).append(session.getLastAccessedTime()) .append("\n"); sb.append(rb.getString("bugreport.session.creationdatetime")) .append(serverLocaleDateFormat.format(session.getCreationTime())).append("\n"); sb.append(rb.getString("bugreport.session.lastaccessdatetime")) .append(serverLocaleDateFormat.format(session.getLastAccessedTime())).append("\n"); sb.append(rb.getString("bugreport.session.maxinactive")).append(session.getMaxInactiveInterval()) .append("\n"); sb.append(rb.getString("bugreport.session.attributes")).append("\n"); for (Enumeration e = session.getAttributeNames(); e.hasMoreElements();) { String attributeName = (String) e.nextElement(); Object attribute = session.getAttribute(attributeName); boolean censor = (censoredAttributes.get(attributeName) != null); sb.append(rb.getString("bugreport.session.attribute")).append(attributeName).append(":") .append(censor ? "----censored----" : attribute).append("\n"); } } } catch (Exception ex) { M_log.error("Failed to generate request display", ex); sb.append("Error " + ex.getMessage()); } return sb.toString(); } /** * Accept the user feedback post. * * @param req * The request. * @param res * The response. */ public void postResponse(HttpServletRequest req, HttpServletResponse res) { String bugId = req.getParameter("bugid"); String session = req.getParameter("session"); String user = req.getParameter("user"); String time = req.getParameter("time"); String comment = req.getParameter("comment"); String problem = req.getParameter("problem"); String problemdigest = req.getParameter("problemdigest"); String problemRequest = req.getParameter("problemRequest"); String problemPlacement = req.getParameter("problemPlacement"); // log and send the followup email logAndMail(bugId, session, user, time, problem, problemdigest, null, problemRequest, problemPlacement, comment); // always redirect from a post try { res.sendRedirect(res.encodeRedirectURL(ServerConfigurationService.getPortalUrl() + "/error-reported")); } catch (IOException e) { M_log.warn(rbDefault.getString("bugreport.troubleredirecting"), e); } } /** * Accept the user feedback post. * * @param req * The request. * @param res * The response. */ public void thanksResponse(HttpServletRequest req, HttpServletResponse res) { String headInclude = (String) req.getAttribute("sakai.html.head"); String bodyOnload = (String) req.getAttribute("sakai.html.body.onload"); if (bodyOnload == null) { bodyOnload = ""; } else { bodyOnload = " onload=\"" + bodyOnload + "\""; } try { // headers res.setContentType("text/html; charset=UTF-8"); res.addDateHeader("Expires", System.currentTimeMillis() - (1000L * 60L * 60L * 24L * 365L)); res.addDateHeader("Last-Modified", System.currentTimeMillis()); res.addHeader("Cache-Control", "no-store, no-cache, must-revalidate, max-age=0, post-check=0, pre-check=0"); res.addHeader("Pragma", "no-cache"); PrintWriter out = res.getWriter(); out.println( "<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\" \"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\">"); out.println("<html xmlns=\"http://www.w3.org/1999/xhtml\" lang=\"en\" xml:lang=\"en\">"); if (headInclude != null) { out.println("<head>"); out.println(headInclude); out.println("</head>"); } out.println("<body" + bodyOnload + ">"); out.println("<div class=\"portletBody\">"); out.println("<h4>" + rb.getString("bugreport.senttitle") + "</h4>"); out.println("<p>" + rb.getString("bugreport.sentnote") + "<br /><br /></p>"); out.println("<h4>" + rb.getString("bugreport.recoverytitle") + "</h4>"); out.println("<p>" + rb.getString("bugreport.recoveryinstructions.reported") + ""); out.println("<ul><li>" + rb.getString("bugreport.recoveryinstructions1") + "</li>"); out.println("<li>" + rb.getString("bugreport.recoveryinstructions2") + "</li>"); out.println("<li>" + rb.getString("bugreport.recoveryinstructions3") + "</li></ul><br /><br /></p>"); out.println("</body>"); out.println("</html>"); } catch (Throwable any) { M_log.warn(rbDefault.getString("bugreport.troublethanks"), any); } } }