fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket.java Source code

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Here is the source code for fr.paris.lutece.plugins.workflow.modules.ticketing.service.task.TaskReplyAssignUpTicket.java

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/*
 * Copyright (c) 2002-2015, Mairie de Paris
 * All rights reserved.
 *
 * Redistribution and use in source and binary forms, with or without
 * modification, are permitted provided that the following conditions
 * are met:
 *
 *  1. Redistributions of source code must retain the above copyright notice
 *     and the following disclaimer.
 *
 *  2. Redistributions in binary form must reproduce the above copyright notice
 *     and the following disclaimer in the documentation and/or other materials
 *     provided with the distribution.
 *
 *  3. Neither the name of 'Mairie de Paris' nor 'Lutece' nor the names of its
 *     contributors may be used to endorse or promote products derived from
 *     this software without specific prior written permission.
 *
 * THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS"
 * AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
 * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
 * ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
 * LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
 * CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
 * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
 * INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
 * CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
 * ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
 * POSSIBILITY OF SUCH DAMAGE.
 *
 * License 1.0
 */
package fr.paris.lutece.plugins.workflow.modules.ticketing.service.task;

import fr.paris.lutece.plugins.ticketing.business.AssigneeUnit;
import fr.paris.lutece.plugins.ticketing.business.AssigneeUser;
import fr.paris.lutece.plugins.ticketing.business.Ticket;
import fr.paris.lutece.plugins.ticketing.business.TicketHome;
import fr.paris.lutece.plugins.ticketing.web.TicketingConstants;
import fr.paris.lutece.plugins.unittree.business.unit.Unit;
import fr.paris.lutece.plugins.unittree.business.unit.UnitHome;
import fr.paris.lutece.plugins.workflowcore.business.resource.ResourceHistory;
import fr.paris.lutece.portal.business.user.AdminUser;
import fr.paris.lutece.portal.business.user.AdminUserHome;
import fr.paris.lutece.portal.service.i18n.I18nService;
import fr.paris.lutece.portal.service.util.AppPropertiesService;

import org.apache.commons.lang.StringUtils;

import java.text.MessageFormat;

import java.util.ArrayList;
import java.util.List;
import java.util.ListIterator;
import java.util.Locale;

import javax.servlet.http.HttpServletRequest;

/**
 * This class represents a task to respond to assigner after assigning up
 *
 */
public class TaskReplyAssignUpTicket extends AbstractTicketingTask {
    // Messages
    private static final String MESSAGE_REPLY_ASSIGN_UP_TICKET = "module.workflow.ticketing.task_reply_assign_up_ticket.labelReplyAssignUpTicket";
    private static final String MESSAGE_REPLY_ASSIGN_UP_TICKET_INFORMATION = "module.workflow.ticketing.task_reply_assign_up_ticket.information";
    private static final String MESSAGE_REPLY_ASSIGN_TICKET_NO_CURRENT_USER = "module.workflow.ticketing.task_reply_assign_up_ticket.no_current_user";
    private static final String MESSAGE_REPLY_ASSIGN_TICKET_NO_USER_FOUND = "module.workflow.ticketing.task_reply_assign_up_ticket.no_user_found";
    private static final String PROPERTY_ASSIGN_UP_ACTION_ID = "workflow-ticketing.workflow.action.id.assignUp";
    private static final String PROPERTY_ASSIGN_TO_UNIT_ACTION_ID = "workflow-ticketing.workflow.action.id.assignToUnit";
    private static int ASSIGN_UP_ACTION_ID = 304;
    private static int ASSIGN_TO_UNIT_ACTION_ID = 305;

    static {
        ASSIGN_UP_ACTION_ID = AppPropertiesService.getPropertyInt(PROPERTY_ASSIGN_UP_ACTION_ID,
                ASSIGN_UP_ACTION_ID);
        ASSIGN_TO_UNIT_ACTION_ID = AppPropertiesService.getPropertyInt(PROPERTY_ASSIGN_TO_UNIT_ACTION_ID,
                ASSIGN_TO_UNIT_ACTION_ID);
    }

    @Override
    public String processTicketingTask(int nIdResourceHistory, HttpServletRequest request, Locale locale) {
        String strTaskInformation = StringUtils.EMPTY;

        // We get the ticket to modify
        Ticket ticket = getTicket(nIdResourceHistory);

        if (ticket != null) {
            AssigneeUnit assigneeUnit = ticket.getAssigneeUnit();
            AssigneeUser assigneeUser = ticket.getAssigneeUser();
            String strCurrentUnit = null;
            String strCurrentUser = null;

            if (assigneeUnit != null) {
                strCurrentUnit = assigneeUnit.getName();
            }

            if (assigneeUser == null) {
                assigneeUser = new AssigneeUser();
                strCurrentUser = I18nService.getLocalizedString(MESSAGE_REPLY_ASSIGN_TICKET_NO_CURRENT_USER,
                        Locale.FRENCH);
            } else {
                strCurrentUser = assigneeUser.getFirstname() + " " + assigneeUser.getLastname();
            }

            AdminUser user = getAssigner(nIdResourceHistory);

            if ((user != null) && (user.getUserId() != assigneeUser.getAdminUserId())) {
                assigneeUser.setAdminUserId(user.getUserId());
                assigneeUser.setEmail(user.getEmail());
                assigneeUser.setFirstname(user.getFirstName());
                assigneeUser.setLastname(user.getLastName());
                ticket.setAssigneeUser(assigneeUser);

                if (ticket.getAssignerUnit() != null) {
                    ticket.setAssigneeUnit(ticket.getAssignerUnit());
                } else {
                    List<Unit> unitsList = UnitHome.findByIdUser(user.getUserId());

                    if ((unitsList != null) && (unitsList.size() > 0)) {
                        assigneeUnit = new AssigneeUnit(unitsList.get(0));
                        ticket.setAssigneeUnit(assigneeUnit);
                    }
                }

                ticket.setAssignerUser(null);
                ticket.setAssignerUnit(null);

                TicketHome.update(ticket);

                strTaskInformation = MessageFormat.format(
                        I18nService.getLocalizedString(MESSAGE_REPLY_ASSIGN_UP_TICKET_INFORMATION, Locale.FRENCH),
                        (strCurrentUnit != null) ? strCurrentUnit : StringUtils.EMPTY,
                        (ticket.getAssigneeUser() != null)
                                ? (ticket.getAssigneeUser().getFirstname() + " "
                                        + ticket.getAssigneeUser().getLastname())
                                : I18nService.getLocalizedString(MESSAGE_REPLY_ASSIGN_TICKET_NO_CURRENT_USER,
                                        Locale.FRENCH),
                        (ticket.getAssigneeUnit() != null) ? ticket.getAssigneeUnit().getName()
                                : StringUtils.EMPTY);
            } else {
                strTaskInformation = I18nService.getLocalizedString(MESSAGE_REPLY_ASSIGN_TICKET_NO_USER_FOUND,
                        Locale.FRENCH);
            }
        }

        request.setAttribute(TicketingConstants.ATTRIBUTE_REDIRECT_AFTER_WORKFLOW_ACTION, REDIRECT_TO_LIST);

        return strTaskInformation;
    }

    /**
     * Get the user assigning up the ticket corresponding to the resource of the resourceHistory id
     * @param nIdResourceHistory the resourceHistory id
     * @return the user assigning up the ticket corresponding to the resource of the resourceHistory id , {@code null} otherwise
     */
    protected AdminUser getAssigner(int nIdResourceHistory) {
        ResourceHistory resourceHistory = _resourceHistoryService.findByPrimaryKey(nIdResourceHistory);

        List<Integer> listIdResource = new ArrayList<Integer>();
        listIdResource.add(resourceHistory.getIdResource());

        List<Integer> listIdHistory = _resourceHistoryService.getListHistoryIdByListIdResourceId(listIdResource,
                resourceHistory.getResourceType(), resourceHistory.getWorkflow().getId());

        boolean isAssignUpActionFound = false;
        ListIterator<Integer> iterator = listIdHistory.listIterator(listIdHistory.size());

        while (!isAssignUpActionFound && iterator.hasPrevious()) {
            resourceHistory = _resourceHistoryService.findByPrimaryKey(iterator.previous());

            if ((resourceHistory.getAction().getId() == ASSIGN_UP_ACTION_ID)
                    || (resourceHistory.getAction().getId() == ASSIGN_TO_UNIT_ACTION_ID)) {
                isAssignUpActionFound = true;
            }
        }

        return (isAssignUpActionFound ? AdminUserHome.findUserByLogin(resourceHistory.getUserAccessCode()) : null);
    }

    @Override
    public String getTitle(Locale locale) {
        return I18nService.getLocalizedString(MESSAGE_REPLY_ASSIGN_UP_TICKET, locale);
    }
}