Download SCSM Incident SLA Management

Description

This project provides an extension to System Center Service Manager to provide more granular control over incident service level agreement (SLA) management. The project includes a management pack, custom settings form, and workflow activities/workflows for managing incident SLAs
Source Files

The download file scsmincidentsla.zip has the following entries.

BuildProcessTemplates/DefaultTemplate.11.1.xaml
BuildProcessTemplates/DefaultTemplate.xaml
BuildProcessTemplates/LabDefaultTemplate.11.xaml
BuildProcessTemplates/UpgradeTemplate.xaml
Microsoft.Demo.IncidentSLAManagement.Activities/ClassDiagram1.cd
Microsoft.Demo.IncidentSLAManagement.Activities/Microsoft.Demo.IncidentSLAManagement.Activities.csproj
Microsoft.Demo.IncidentSLAManagement.Activities/Microsoft.Demo.IncidentSLAManagement.Activities.csproj.user
Microsoft.Demo.IncidentSLAManagement.Activities/Properties/AssemblyInfo.cs
Microsoft.Demo.IncidentSLAManagement.Activities/Properties/Settings.Designer.cs
Microsoft.Demo.IncidentSLAManagement.Activities/Properties/Settings.settings
Microsoft.Demo.IncidentSLAManagement.Activities/SLAGetBreachingIncidents.Designer.cs
Microsoft.Demo.IncidentSLAManagement.Activities/SLAGetBreachingIncidents.cs
Microsoft.Demo.IncidentSLAManagement.Activities/bin/Release/Microsoft.Demo.IncidentSLAManagement.Activities.dll
Microsoft.Demo.IncidentSLAManagement.Activities/bin/Release/Microsoft.EnterpriseManagement.Core.dll
Microsoft.Demo.IncidentSLAManagement.Activities/bin/Release/Microsoft.ServiceManager.WorkflowAuthoring.ActivityLibrary.dll
Microsoft.Demo.IncidentSLAManagement.Activities/bin/Release/Microsoft.ServiceManager.WorkflowAuthoring.Common.dll
Microsoft.Demo.IncidentSLAManagement.Activities/bin/Release/en/Microsoft.ServiceManager.WorkflowAuthoring.ActivityLibrary.resources.dll
Microsoft.Demo.IncidentSLAManagement.Activities/obj/Release/Microsoft.Demo.IncidentSLAManagement.Activities.csproj.FileListAbsolute.txt
Microsoft.Demo.IncidentSLAManagement.Activities/obj/Release/Microsoft.Demo.IncidentSLAManagement.Activities.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/Microsoft.Demo.IncidentSLAManagement.SettingsForm.csproj
Microsoft.Demo.IncidentSLAManagement.SettingsForm/Microsoft.Demo.IncidentSLAManagement.SettingsForm.csproj.user
Microsoft.Demo.IncidentSLAManagement.SettingsForm/Properties/AssemblyInfo.cs
Microsoft.Demo.IncidentSLAManagement.SettingsForm/Properties/Resources.Designer.cs
Microsoft.Demo.IncidentSLAManagement.SettingsForm/Properties/Resources.resx
Microsoft.Demo.IncidentSLAManagement.SettingsForm/Properties/Settings.Designer.cs
Microsoft.Demo.IncidentSLAManagement.SettingsForm/Properties/Settings.settings
Microsoft.Demo.IncidentSLAManagement.SettingsForm/SettingsConsoleCommand.cs
Microsoft.Demo.IncidentSLAManagement.SettingsForm/SettingsForm.xaml
Microsoft.Demo.IncidentSLAManagement.SettingsForm/SettingsForm.xaml.cs
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/CommunicatorAPIInterop.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/CommunicatorPrivateInterop.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.pdb
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.CSVImport.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.Common.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.Config.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.Core.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.Reporting.Code.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.SqmBase.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.ConsoleFramework.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.Controls.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.ExtendedControls.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.FormsInfra.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.Foundation.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.ReportingFramework.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.SMControls.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.SMCriteria.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.SdkDataAccess.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.ViewFramework.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.WpfViews.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/Microsoft.EnterpriseManagement.UI.WpfWizardFramework.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/WPFToolkit.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.CSVImport.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.ConsoleFramework.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.Controls.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.ExtendedControls.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.FormsInfra.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.Foundation.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.ReportingFramework.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.SMControls.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.SdkDataAccess.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.ViewFramework.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.WpfViews.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/Microsoft.EnterpriseManagement.UI.WpfWizardFramework.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/bin/Release/en/WPFToolkit.resources.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.Properties.Resources.resources
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.csproj.FileListAbsolute.txt
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.csproj.GenerateResource.Cache
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.dll
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.g.resources
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm.pdb
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm_MarkupCompile.cache
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/Microsoft.Demo.IncidentSLAManagement.SettingsForm_MarkupCompile.lref
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/SettingsForm.baml
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/SettingsForm.g.cs
Microsoft.Demo.IncidentSLAManagement.SettingsForm/obj/Release/TempPE/Properties.Resources.Designer.cs.dll
Microsoft.Demo.IncidentSLAManagement.sln
Microsoft.Demo.IncidentSLAManagement.suo
Other/FastSeal.exe/*  w w w  .  j  a v a2 s  .c  om*/
Other/MPResources.resources
Other/Microsoft.Demo.IncidentSLAManagement.Configuration.xml
Other/Microsoft.Demo.IncidentSLAManagement.Library.mp
Other/Microsoft.Demo.IncidentSLAManagement.Library.xml
Other/New-MPBFile.ps1
Other/Other.csproj
Other/Other.csproj.user
Other/ProcessIncidents.cs
Other/ProcessIncidents.dll
Other/ProcessIncidents.xoml
Other/ProcessIncidents.xomlx
Other/SLABreachCriteria.xml
Other/SLABreachCriteria.xsd
Other/bin/Release/Other.vshost.exe
Other/bin/Release/Other.vshost.exe.manifest
Other/testkeys.snk
ReleasePackage/Microsoft.Demo.IncidentSLAManagement.Activities.dll
ReleasePackage/Microsoft.Demo.IncidentSLAManagement.Configuration.xml
ReleasePackage/Microsoft.Demo.IncidentSLAManagement.Library.mp
ReleasePackage/Microsoft.Demo.IncidentSLAManagement.SettingsForm.dll
ReleasePackage/ProcessIncidents.dll
ReleasePackage/ReadMe.txt
TestingHarness/Program.cs
TestingHarness/Properties/AssemblyInfo.cs
TestingHarness/Properties/Settings.cs
TestingHarness/Properties/Settings.settings
TestingHarness/TestingHarness.csproj
TestingHarness/TestingHarness.csproj.user
TestingHarness/Workflow1.cs
TestingHarness/Workflow1.designer.cs
TestingHarness/bin/Release/Litware.ServiceManager.Activities.dll
TestingHarness/bin/Release/TestingHarness.exe
TestingHarness/obj/Release/ResolveAssemblyReference.cache
TestingHarness/obj/Release/TestingHarness.csproj.FileListAbsolute.txt
TestingHarness/obj/Release/TestingHarness.exe
Download SCSM Incident SLA Management

Description

Source Files

Download

BizTalk

Content Management System

CRM

ERP

MSMQ

SAP

WorkFlow
