Android Open Source - ItopMobile Ticket Detail Activity

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License

The source code is released under:
GNU General Public License
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Java Source Code

// Copyright (C) 2011-2013 ITOMIG GmbH
////  w ww  .j  av a  2s  .  c  o m
//   This file is part of iTopMobile.
//
//   iTopMobile is free software; you can redistribute it and/or modify  
//   it under the terms of the GNU General Public License as published by
//   the Free Software Foundation, either version 3 of the License, or
//   (at your option) any later version.
//
//   iTopMobile is distributed in the hope that it will be useful,
//   but WITHOUT ANY WARRANTY; without even the implied warranty of
//   MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
//   GNU General Public License for more details.
//
//   You should have received a copy of the GNU General Public License
//   along with iTopMobile. If not, see <http://www.gnu.org/licenses/>
package de.itomig.itoplib;

import java.util.ArrayList;
import de.itomig.itoplib.cmdb.ItopTicket;
import de.itomig.itoplib.cmdb.Person;
import android.app.Activity;
import android.app.NotificationManager;
import android.content.ActivityNotFoundException;
import android.content.BroadcastReceiver;
import android.content.Context;
import android.content.Intent;
import android.content.IntentFilter;
import android.graphics.Color;
import android.net.Uri;
import android.os.AsyncTask;
import android.os.Bundle;
import android.util.Log;
import android.view.View;
import android.view.Window;
import android.widget.AdapterView;
import android.widget.ImageView;
import android.widget.TextView;
import android.widget.Toast;
import static de.itomig.itoplib.ItopConfig.*;

public class TicketDetailActivity extends Activity {
  private TextView tvRef, tvTitle, tvDesc, tvDate, tvStatus, tvLastUpdate;
  private TextView tvTtoEscal, tvLog, tvCaller, tvAgent;
  private ImageView priorityIcon, alarmIcon, callCaller, callAgent;
  private ItopTicket t;

  private String callerPhone;
  private String agentPhone;

  private boolean reqRunningFlag = false; // must avoid double call of Async
                      // Task
  NotificationManager notificationManager;

  @Override
  public void onCreate(Bundle savedInstanceState) {
    super.onCreate(savedInstanceState);

    if (debug)
      Log.i(TAG, "TicketDetailActivity - onCreate");

    setContentView(R.layout.ticket_details);

    t = (ItopTicket) getIntent().getSerializableExtra("ticket");

    priorityIcon = (ImageView) findViewById(R.id.image);
    alarmIcon = (ImageView) findViewById(R.id.image2);
    // image.setImageResource(R.drawable.star3_off_off_on);
    tvRef = (TextView) findViewById(R.id.refText);

    tvTitle = (TextView) findViewById(R.id.titleText);

    tvDesc = (TextView) findViewById(R.id.descText);
    tvLog = (TextView) findViewById(R.id.logText);
    tvDate = (TextView) findViewById(R.id.dateText);
    tvLastUpdate = (TextView) findViewById(R.id.lastUpdateText);
    tvTtoEscal = (TextView) findViewById(R.id.ttoEscalText);
    tvStatus = (TextView) findViewById(R.id.statusText);
    tvCaller = (TextView) findViewById(R.id.callerText);
    tvAgent = (TextView) findViewById(R.id.agentText);

    callCaller = (ImageView) findViewById(R.id.callCallerImage);
    callAgent = (ImageView) findViewById(R.id.callAgentImage);

    String svcName = Context.NOTIFICATION_SERVICE;
    notificationManager = (NotificationManager) getSystemService(svcName);

    tvCaller.setOnClickListener(new View.OnClickListener() {
      public void onClick(View v) {
        // Perform action on click: call "caller"
        if (callerPhone != null) {
          call(callerPhone);
        }
      }

    });

    callCaller.setOnClickListener(new View.OnClickListener() {
      public void onClick(View v) {
        // Perform action on click: call "caller"
        if (callerPhone != null) {
          call(callerPhone);
        }
      }

    });

    tvAgent.setOnClickListener(new View.OnClickListener() {
      public void onClick(View v) {
        // Perform action on click: call "agent"
        if (agentPhone != null) {
          call(agentPhone);
        }
      }
    });
    callAgent.setOnClickListener(new View.OnClickListener() {
      public void onClick(View v) {
        // Perform action on click: call "agent"
        if (agentPhone != null) {
          call(agentPhone);
        }
      }
    });
  }

  @Override
  protected void onResume() {
    super.onResume();
    if (debug)
      Log.i(TAG, "TicketTicketActivity - onResume");
    registerReceiver(broadcastReceiver, new IntentFilter(
        BackgroundCheck.NEW_INCIDENT_BROADCAST));
    notificationManager.cancel(NOTIFICATION_ID_INCIDENT);
    stopService(new Intent(BackgroundCheck.class.getName()));
    display();
    dispCallerAndAgent(); // look up friendly names and phone numbers,
                // display them.
  }

  @Override
  protected void onPause() {
    super.onPause();
    if (debug)
      Log.i(TAG, "TicketTicketActivity - onPause");
    unregisterReceiver(broadcastReceiver);
    startService(new Intent(BackgroundCheck.class.getName()));
  }

  @Override
  public void onActivityResult(int requestCode, int resultCode, Intent data) {
    if (resultCode == Activity.RESULT_OK && requestCode == 0) {
      String result = data.toURI();
      Toast.makeText(this, result, Toast.LENGTH_LONG);
    }
  }

  private BroadcastReceiver broadcastReceiver = new BroadcastReceiver() {
    @Override
    public void onReceive(Context context, Intent intent) {

      notificationManager.cancel(NOTIFICATION_ID_INCIDENT);
      updateUI(intent);
    }
  };

  private void updateUI(Intent intent) {
    String incsText = intent.getStringExtra("incsText");
    toast(" Neue Prio3 Incidents\n" + incsText);
  }

  private void display() {
    priorityIcon.setImageResource(t.prioImageResource());
    tvRef.setText(t.getRef());
    tvTitle.setText(t.getTitle());
    tvDate.setText(t.getStartDate());
    tvLastUpdate.setText(t.getLastUpdate());
    // check if tto escalation

    if (t.isTtoEscalated()) {
      tvTtoEscal.setTextColor(Color.RED);
      tvTtoEscal.setText(t.getTtoEscalationDate());
      alarmIcon.setImageResource(R.drawable.alarm_clock_64);
    } else {
      tvTtoEscal.setTextColor(Color.BLACK);
      tvTtoEscal.setText(t.getTtoEscalationDate());
      alarmIcon.setImageResource(R.drawable.alarm_clock_64_off);
    }

    tvStatus.setText("Status: " + t.getStatus());

    // reset phone numbers and call icons.
    callerPhone = null;
    agentPhone = null;
    callCaller.setImageResource(R.drawable.nothing32);
    callAgent.setImageResource(R.drawable.nothing32);
    if (t.getCallerID() != INVALID_ID) {
      tvCaller.setText("caller# " + t.getCallerID());
    } else {
      tvCaller.setText("");
    }
    if (t.getAgentID() != INVALID_ID) {
      tvAgent.setText("agent# " + t.getAgentID());
    } else {
      tvAgent.setText("");
    }
    tvDesc.setText(t.getDescription());
    if (t.getTicketLog().length() > 1) {
      String log2 = t.getTicketLog().replace("============", "");

      tvLog.setText(log2.replace("========== ", "\n"));
    }

  }

  private void dispCallerAndAgent() {
    // determine friendly name of both caller and agent
    ArrayList<Integer> ids = new ArrayList<Integer>();

    ids.clear();
    if (t.getCallerID() != INVALID_ID) {
      ids.add(t.getCallerID());
    }

    if (t.getAgentID() != INVALID_ID) {
      ids.add(t.getAgentID());
    }

    Person p = personLookup.get(t.getCallerID());

    if (p != null) {
      if (p.getPhonenumber().length() > 7) {
        tvCaller.setText("caller: " + p.getFriendlyname());
        callCaller.setImageResource(R.drawable.call_contact);
        callerPhone = p.getPhonenumber();
      } else {
        tvCaller.setText("caller: " + p.getFriendlyname());
        callerPhone = null;
        callCaller.setImageResource(R.drawable.call_contact_off);
      }
    }

    p = personLookup.get(t.getAgentID());
    if (p != null) {
      if (p.getPhonenumber().length() > 7) {
        tvAgent.setText("agent: " + p.getFriendlyname());
        callAgent.setImageResource(R.drawable.call_contact);
        agentPhone = p.getPhonenumber();
      } else {
        tvAgent.setText("agent: " + p.getFriendlyname());
        callAgent.setImageResource(R.drawable.call_contact_off);
        agentPhone = null;
      }
    }

  }

  public void toast(String string) {
    Toast.makeText(this, string, Toast.LENGTH_LONG).show();
  }

  private void call(String num) {
    try {
      Intent callIntent = new Intent(Intent.ACTION_CALL);
      callIntent.setData(Uri.parse("tel:" + num));
      startActivity(callIntent);

    } catch (ActivityNotFoundException activityException) {
      Log.e(TAG, "dialing - Call to " + num + " failed. ",
          activityException);
    }
  }

}
Java Source Code List
